IT Executive, POS Operations Job in Tai Seng, North East Region
Post Title: IT Executive, POS Operations
Employer: Private Advertiser
Location: Tai Seng, North East Region
Department: Help Desk and IT Support, Information and Communication Technology
Job Type: Full Time
Salary: $2,800 to $3,500 per month
Experience Required: Minimum 1 year
Education: Diploma or Degree in Computer Information Technology or related field
Skills: POS system support, IT help desk, basic SQL, Excel formulas, SAP knowledge an advantage
Apply Now: See button below
Job Summary
This position is ideal for a hands on IT support professional who can provide first level support for POS systems and outlet IT operations. You will handle user issues, coordinate with vendors, assist with outlet openings and renovations, and produce reports and documentation. The role requires a problem solving mindset, basic SQL and Excel skills, and the ability to work independently or support on site when needed.
Key Responsibilities
- Provide first level end user support for POS systems, network, hardware and software across outlets and headquarters
- Work with external vendors to troubleshoot and resolve technical problems
- Support outlet openings and renovations, including setup and testing of POS and network systems
- Document process flows, prepare test case scenarios and create training guides
- Generate regular reports as required by management
- Provide on site or remote support, including after hours or weekend response when required
- Perform other relevant tasks as assigned by the IT manager
Required Qualifications and Skills
- Diploma or degree in Computer Information Technology or related business qualification
- Minimum one year of experience in IT support, POS operations or a similar role
- Knowledge of POS systems and retail IT environments
- Basic SQL query skills and strong Excel formula ability
- Familiarity with SAP is an advantage
- Strong diagnostic and problem solving skills, with initiative and independence
- Good communication and interpersonal skills, ability to work with vendors and cross functional teams
Work Arrangement
Full time, with occasional after hours or weekend on site support as required. This role may require travel between outlets within the region.
How to Apply
- Click the Apply Now button below to open the official job listing.
- Prepare your resume, cover letter and any supporting certificates.
- Follow the application steps on the job portal, upload documents, and submit your application.
- Shortlisted candidates will be contacted for interviews. Please ensure your contact details are correct.
Important Notes
- Employer may require background checks and vendor reference verification
- Knowledge of retail or hospitality POS environments is highly valued
- Candidates must be available for occasional on site shifts and vendor coordination
Related Jobs
See also: Marketing Executive Job
Frequently Asked Questions
Q: Is SAP mandatory for this role
A: SAP knowledge is not mandatory, but it is an advantage and will strengthen your application.
Q: What level of SQL is required
A: Basic SQL query skills are required, such as simple selects and filters to extract data for reporting.
Q: Will there be on site work
A: Yes, the role includes on site support at outlets and may require occasional weekend or after hours presence.
Q: Is this a remote friendly role
A: This is an on site focused position, with some tasks that can be handled remotely if agreed with management.
