Command Center Analyst Job 2026 at Crisis24 Washington DC
Crisis24 has opened applications for a Watch Officer role at their Headquarters Command Center in Washington DC. This position pays $31.50 per hour and involves monitoring security systems, responding to emergencies, and coordinating incident responses around the clock.
If you have a graduate degree in security management or a related field and enjoy high-stakes operational work, this command center analyst opportunity could match your career goals. The role requires sharp decision-making skills and the ability to stay calm during emergencies.
What This Job Involves
Working as a Watch Officer means you become the eyes and ears of Crisis24’s 24/7 command center. You will monitor real-time incidents that could affect staff safety, company operations, or the organization’s reputation.
Your daily work includes operating sophisticated security technology. This means controlling access systems, managing IP-based surveillance cameras, handling fire detection equipment, and coordinating land mobile radio communications. Each system follows specific operating procedures you’ll need to master.
Emergency response forms the core of this position. When crises occur, you recognize the situation, coordinate response activities, and manage incidents using your professional training and independent judgment. You will answer both emergency and routine phone calls, processing service requests according to established protocols.
Documentation matters significantly in this role. You’ll prepare draft reports, alerts, warnings, and notifications for the Watch Commander to review. Clear communication keeps everyone informed during critical situations.
How Many Openings Are Available
Crisis24 is currently filling this Watch Officer position for their Washington DC headquarters. The posting suggests they need someone to join their command center team, though the exact number of vacancies is not specified.
Who Can Apply for This Role
Education Background
A graduate-level degree is required. Your degree should be in management, security or emergency management, criminal justice, criminology, security policy studies, or a closely related field. This graduate education requirement sets a higher bar than many entry-level security positions.
Professional Experience
Crisis24 prefers candidates with at least one year of experience in related fields. Significant exposure to risk analysis and incident management strengthens your application considerably. Previous work in emergency operations centers, security operations, or crisis response environments demonstrates you understand the pressures and requirements of command center work.
Age Requirements
There are no age restrictions for this position. Candidates of any age who meet the education and experience qualifications can apply.
Application Steps
Crisis24 uses an online application system through their career portal. Here’s how to submit your application properly.
Visit the official Crisis24 job posting for the Watch Officer position.
Read through the complete job description carefully. Make sure your education matches their graduate degree requirement and your experience aligns with their preferences.
Click the apply button to begin the application process through their Dayforce HCM portal.
Create your candidate profile by entering your contact information and employment history.
Upload your resume emphasizing your graduate education, relevant experience in security operations, incident management background, and any technical skills with security systems.
Submit your completed application and watch your email for communication from Crisis24’s recruitment team.
Things You Should Know
Command center work operates 24/7, which typically means shift work including nights, weekends, and holidays. Be prepared for rotating schedules that ensure continuous coverage of the operations center.
This job demands sustained focus and attention. You’ll spend long hours monitoring multiple systems simultaneously while remaining ready to respond instantly when incidents occur. Mental stamina matters as much as technical knowledge.
Security clearance may be required given the sensitive nature of command center operations, though the posting doesn’t explicitly state this. Be prepared for background checks as part of the hiring process.
Application Deadline
Crisis24 has not published a specific closing date for applications. They likely review submissions on a rolling basis until finding qualified candidates. Applying sooner rather than later gives you better chances for consideration.
Frequently Asked Questions
What kind of graduate degree works best for this role?
Degrees in emergency management, homeland security, security studies, or criminal justice align most directly with command center work. However, Crisis24 also accepts degrees in general management or related fields as long as they’re at the graduate level. If your master’s degree involved coursework in risk assessment, crisis management, or security operations, highlight these relevant areas in your application materials.
Does this job require previous law enforcement experience?
No, law enforcement background is not required. While police or military experience certainly helps, Crisis24 is looking for candidates with exposure to risk analysis and incident management regardless of where you gained that experience. Corporate security operations centers, emergency management agencies, or private sector crisis response roles all provide relevant background for this Watch Officer position.
What does working under a Watch Commander mean?
The Watch Commander is your direct supervisor during your shift. As Watch Officer, you handle day-to-day monitoring and initial response to incidents, but you report to and receive guidance from the Watch Commander for significant decisions. You’ll prepare draft reports and notifications for the Watch Commander’s review and approval. This supervisory structure ensures experienced leadership oversees critical incident responses while allowing Watch Officers to develop their skills and judgment.
Final Thoughts
The Watch Officer position at Crisis24 offers solid compensation at $31.50 hourly for graduate-educated professionals interested in security operations. The command center environment provides challenging work where your decisions directly impact people’s safety.
While the graduate degree requirement and shift work demands make this position selective, candidates with the right educational background and incident management experience will find meaningful work. Apply through Crisis24’s career portal if you meet the qualifications and want hands-on experience in professional security operations.
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